Privacy Policy

Last Updated: 31 – March – 2025

FOBB Infotech values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. By accessing our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect
We may collect the following types of personal information:

  • Personal Details – Name, email address, phone number, billing and shipping address.
  • Payment Information – UPI, bank transfer details, or digital wallet information.
  • Order Information – Purchase history, cart details, and transaction records.
  • Device & Usage Data – IP address, browser type, operating system, and website interactions.
  • Cookies & Tracking Data – To enhance user experience and website functionality.

2. How We Use Your Information
We use your information for the following purposes:

  • Order Processing – To fulfill purchases, process payments, and issue invoices.
  • User Experience Improvement – To personalize content, recommend products, and optimize website performance.
  • Customer Support – To respond to inquiries, resolve complaints, and assist with returns and refunds.
  • Marketing & Promotions – To send updates, special offers, and newsletters (users can opt-out at any time).
  • Security & Fraud Prevention – To prevent unauthorized transactions and enhance website security.

3. How We Protect Your Information
We implement strict security measures to safeguard your personal data:

  • Data Encryption & Secure Payments – All payment transactions are encrypted for maximum security.
  • Restricted Access – Only authorized personnel have access to sensitive customer information.
  • Compliance with Data Protection Laws – We adhere to industry standards for data privacy and security.

4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share data with:

  • Trusted Service Providers – Payment processors, delivery partners, and IT support teams.
  • Legal Authorities – When required by law to prevent fraud, unauthorized activities, or security breaches.

5. Your Rights & Choices
You have full control over your personal data and can:

  • Access & Update Information – Edit your account details at any time.
  • Opt-Out of Marketing Communications – Unsubscribe from promotional emails.
  • Request Data Deletion – Contact us to delete your personal information.

6. Cookies & Tracking Technologies
We use cookies to:

  • Enhance browsing experience and store preferences.
  • Analyze website traffic and improve performance.
  • Deliver personalized ads and product recommendations.

Users can disable cookies in their browser settings, but some website features may not function properly.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage users to review their policies before sharing personal data.

8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date.

9. Contact Us
For any questions or concerns regarding our Privacy Policy, please contact us:

  • Email: support@fobb.in
  • Phone/WhatsApp: 9810234036

FOBB Infotech is committed to protecting your privacy and ensuring transparency in our data handling practices.